Help centre

Need a hand? Here’s how to get help.

In the app

• Open Support from the bottom of the sidebar to raise a ticket. Describe your issue and the team will pick it up — most tickets get a first response within a few hours.
• Look for the ? beside any page title for a quick explanation and a link to the relevant guide here in the docs.

Browse the guides

• New here? Start with Getting started.
• Actors: the actor guides cover every page in your dashboard.
• Want the bigger picture? Read about verifiable identity and consent & licensing.

Contact

For anything urgent or account-specific, raise a Support ticket from your dashboard so we can look into it securely against your account.